I was having trouble installing my new Brother Printer and googled the Brother Website. I somehow got redirected to the Netrix NZ website (my fault for not checking the URL ).I entered my details and then tried to install the Printer driver and got an error message. Simultaneously I get a call from someone called James who said he was from Brother and had identified a problem with my computer and could rectify the driver problem if I gave him access to my computer.I was very cautious and asked how could he prove he was from Brother. He said he could give me his employee ID and I could call him back on their helpdesk number; he was very persitent.I said I would try and resolve the problem myself and then did some checking.It was then I realised that the website was not Brother and neither was the Helpdesk Number the same as the Brother phone number.When I got on the Brother website I was able to resolve the install problem.In the middle of the Install James called me back and I challenged him about who he really worked for and why his phone number was coming up as suspected SPAMHe still maintained that he was a Brother Employee and wouldn't back down, offering to send a Technican to my House.I then said if he did I would call the police.In the end I hung up on him as he had no shame at all.The encounter and brazenness of James left me shaking. They seem the be a legit company, who prey on people who use Google like I did to get support and behave in a dishonest despicable way.Please do not deal with these people, I shudder to think what may have happened if I had been foolish enough to give them access to my PC.I am naturally suspicious and have an IT background, but they almost fooled me
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