My product was extensively damaged during shipping. I promptly requested a replacement and included photo documentation of the damage. That was over 3 months ago and I have yet to hear back from the vendor. Further, I processed a damage claim through the shipping company and completed all the paperwork on the vendor's behalf. The claim was processed successfully and the vendor was notified about it by the shipping company. Since the shipping agreement is technically between the shipper and the vendor, I am unable to receive the refund directly. The vendor was notified about this claim over 2 months ago and I have yet to hear from the vendor. They kept my money and I'm stuck with and product that was unusable. I will never use this vendor again.
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NetworkDistri is an online IT partner and a B2B/B2C IT network equipment retailer in the USA. We serve as a professional IT distributor, network solution integrator, and service provider, specializing in digital business transformation and system integration. Our portfolio includes various enterprise and industrial IT solutions, particularly in enterprise networking, covering wireless technology, network security, firewalls, collaboration tools, and data center solutions.See more
