US Customers beware! They are NOT based in the US. All their stuff ships from Sweden. They do NOT disclaim this on the website and charge you exorbitant shipping after you already paid for the order.
Weeks ago I ordered a rather rare computer case from them because they claim they had it in stock. Little disclaimer first...This is my third order with them. The first was absolutely disastrous and after they finally came through, they asked me to remove the review so I did. Second order went okay although very slowly and this one now is as scammy as they come. So bear with me here:
They list this case as "in stock" so me buys it. One week passes...nothing. I ask what's going on and get this here: "This computer PC case is coming from our external warehouse. Please expect the delivery this coming week." Guess what? Nothing comes...
Next week I ask again and this here comes. Please look how this is written!!!: "This thermaltake mostly comes from our EU warehouse. We have 5 warehouses in EU. Thermaltake comes from Lithuania. If not this week, surely this coming week we will complete the delivery. Due to several factors, these days we’re having delays in supply chain and deliveries. But don’t worry, we always delivery. You will get the email about the shipping charges by tomorrow hopefully."
At the beginning of this week I am getting this here: "It has arrived to our warehouse. Shipping today. Will send you tracking and shipping invoice in a while."
They did send me a tracking number. A rather worthless tracking number because the package was never dropped off or picked up. I emailed...and now silence.
I wait till Monday and then I will have to file TWO chargebacks because the case was $500 and almost $300 in shipping because THEY ARE NOT BASED IN THE US!!! THEY ARE BASED IN SWEDEN!!!
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NetworkDistri is an online IT partner and a B2B/B2C IT network equipment retailer in the USA. We serve as a professional IT distributor, network solution integrator, and service provider, specializing in digital business transformation and system integration. Our portfolio includes various enterprise and industrial IT solutions, particularly in enterprise networking, covering wireless technology, network security, firewalls, collaboration tools, and data center solutions.See more
