I had a very bad experience with Networx. One day they called me and convinced me to promote my company on their platform. I decided to try it, but I did not get any real results.
I only received two leads by email. The first one never responded — the phone number appeared to be a scam. I called, texted, and emailed multiple times with no response. The second lead asked for a price without allowing a proper roof inspection, which is not professional or responsible in the roofing industry. Without an inspection, we cannot provide an accurate estimate, so we were unable to help.
I paused the campaign, but I was never clearly informed that the platform only allows you to pause for 28 days. After that, it automatically reactivates and continues charging your card for the full monthly budget. I have never seen a platform automatically restart and charge without clear authorization from the business owner.
When I called customer service, the same representative answered twice and was very rude and unhelpful. He even hung up on me. After 1–2 hours, another representative called back. I explained my situation and clearly stated three times that I wanted to cancel because I did not want to be charged again. Instead of processing the cancellation, he kept trying to pressure me to continue advertising.
I felt completely ignored and taken advantage of. I paid for one full month and received no real results. I would not recommend this platform based on my experience.
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