There seems to be a mix of very positive and very negative reviews, so I won't definitively recommend or discourage using the company based on my experience. I live in a small terrace house with limited space in my backyard. Did the company sell me a dream staircase that, due to their own health and safety policies, couldn't be installed? Did a surveyor measure for this staircase and approve a design without realizing the installation team couldn't fit it? I lost two days of vacation preparing for this installation, and now I have partial stairs because I removed some of the existing ones in hopes of speeding up the process. This has caused incredible stress for my family and me. I haven't decided if this is just incompetence or a lack of awareness of their own policies, but it doesn't look good. If you consider using them, make sure to ask the right questions to avoid ending up in my situation. They received an extra star for the quick refund, which says it all.
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For over 30 years we have been designing bespoke interiors for our discerning clients, their homes and their lifestyle. Whether you are looking for bespoke furniture or a stunning staircase renovation, we can create the perfect bespoke solution that will add value to your home for years to come.
