After having some bad experience buying an item online with another company, where the seller took the money and did not respond to query and commitment on delivery, I was worried about buying certain items online. I found an electric fireplace with “newbyhouseinteriors” which was referred to me by my builder, I reached out to “newbyhouseinteriors” to check on their response and get an understanding of the customer service / warranty etc. I must admit Richard from newbyhouseinteriors, responded to my queries within few hours and I am very pleased with the way he ensured that I am not dealing with a bot. I placed an order for the item after gaining some confidence with Richard & newbyhouseinteriors, the item was delivered within 2 days and well packed. My advice is to always pick up the phone try calling the company and email them to see if they do respond before placing an order. I highly recommend newbyhouseinteriors.
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Established since 2008. We are a family run Ecommerce business specialising in reproduction and contemporary furniture.
We offer a wide range of living, dining, bedroom, office, conservatory and upholstered furniture. Brands including Baumhaus, Desser, Old Charm, Jual, Mark Websters, Bentley Designs, Nathan, Ercol, Bradley to name a few.