My daughter recently purchased a "Inset fire unit "from Newby.After fitting into a newly constructed fireplace
we discovered that the fire was not working.Fault codes pointed to a faulty temp sensor.When i contacted Newby, Mr Lloyd the owner pulled out all the stops to sort out the problem, and when it seemed a replacement sensor was not available, he arranged for us to receive a complete fire box free of charge.
Can't praise them enough. 10 out of 10.
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Established since 2008. We are a family run Ecommerce business specialising in reproduction and contemporary furniture.
We offer a wide range of living, dining, bedroom, office, conservatory and upholstered furniture. Brands including Baumhaus, Desser, Old Charm, Jual, Mark Websters, Bentley Designs, Nathan, Ercol, Bradley to name a few.