My cats were afraid to climb the tall cat house, as it would shake and not seem solid. This was after we made sure parts were screwed in fully. I sent to emails with these concerns, and never received a reply. The trees aren’t cheap, so I’m beyond disappointed. They obviously do not stand behind their products. Avoid!
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New Cat Condos manufactures quality cat condos, cat trees, cat furniture and cat towers since 1983. Quality Cat Furniture at Affordable Prices with FREE shipping.