I ordered a gift/package expecting the items shown and described, including specific upgrades like a premium wine bottle and a quality serving board. Unfortunately, every single item in my order was substituted — not just small things like chocolate, but also the upgraded wine and the serving board, which was replaced with a generic cutting board that was nothing like what was advertised.These weren’t minor or equivalent substitutions — they felt like cheaper replacements, which completely defeats the purpose of upgrading and carefully choosing a gift. This feels less like product availability issues and more like false advertising or a bait-and-switch.I’m incredibly disappointed and would not recommend this company unless they can deliver what’s actually promised — or at the very least, clearly communicate substitutions before the item ships. Buyers deserve transparency, not surprises.
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New Jersey Blooms is a U.S.-based flower and gift delivery company offering hand‑crafted, modern floral arrangements, potted plants, gourmet gift baskets.
