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I would like to share my recent experience with the interviewing team at New Look Touchwood. A day

I would like to share my recent experience with the interviewing team at New Look Touchwood.

A day prior to the interview, I received an email confirming that I had been selected and was asked to book a time slot. The invitation clearly stated that this would be a one-to-one interview. However, upon arriving on time, I found a large group of candidates already present and was informed by the manager that it would instead be a group interview.

During the session, we were not provided with name badges, and there was no clear structure in place to track or record individual contributions during the group discussion. This made the exercise feel unproductive, as it was unclear how candidates were being assessed.

We were then asked to create an outfit as part of a task, which we completed. Despite this, at no point were we asked to properly introduce ourselves or have our names noted. After completing the activity, we were simply told to leave and that we would receive a decision within two days.

Overall, the process felt disorganised and lacking transparency. It gave the impression that decisions may have already been made, and that the exercise was more of a formality than a genuine assessment. Unfortunately, this resulted in a disappointing experience and a sense that our time was not respected.

Date of experience: Apr 16, 2026