When I tried to make a reservation for the Fulton Street garage in downtown New Orleans, LA, the system at one point would not accept my email address as valid, and at another time would not accept my phone number as valid. When I clicked submit reservation, I got a message that there was some problem, yet I saw the receipt pop up in my email. However, I saw that I had accidentally entered the wrong arrival time. When I tried to change the reservation, I could not figure out if I was simply changing the existing reservation or accidentally creating a new one. Your telephone system was no help, because there was no way at all to talk to a person, not even the opportunity to hit a button and get a recorded message. The only option offered was to leave a message.
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We offer 6 parking facilities conveniently located within a 5 minute walk from most hotels. Our garages are well lit and at night time could be seen from blocks away. We pride ourselves in maintaining the cleanest facilities, the most secure locations with video recording and the best prices and value for a great product.
