If I could have given 0 stars I would have .Having taken out a subscription as a gift for a Christmas present the recipient was having issues with none receipt of magazines never .Having advised Newsquest ,what should have been an easy fix has turned into a nightmare and waste of time .The customer service is abysmal ,I was advised that emails had been sent to the recipient when they hadn't ,then given incorrect instructions to receive the missing magazines and then the had the cheek to say the recipient could access them online even though monthly receipt of the physical magazines was purchased and required. Their feedback says it all.
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Newsquest Media Group Ltd. is the second largest publisher of regional and local newspapers in the United Kingdom.
