If I could give a zero rating I would. My elderly father has his papers delivered by this company. They often are not delivered or arrive very late. Last Sunday and Monday they did not arrive at all, and my sister and I tried to report this on their misleadingly named helpline, which is automated. When my sister phoned the wait was apparently 30 minutes, so she asked for a call back, which didn't happen. When I phoned later in the day I was told the wait was 1 hour and 50 minutes!! She called again this morning was once again unable to get through. Needless to say my dad is cancelling his subscription. I would not recommend this "service".
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Newsquest Media Group Ltd. is the second largest publisher of regional and local newspapers in the United Kingdom.
