newyorktheatreguide.com

4.6
4.6 Based on 622 reviews

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DAVID
Booking tickets from abroad

Booking tickets from abroad, the website said error and payment not accepted - however it now appears five purchases had been accepted… none of which yielded tickets, none of which have been released or returned. 48hrs later and have still yet to receive an email or call… unacceptable!I have since received an email, explaining that a ‘technical’ error took five payments for which they apologise - however i am now in NY with a hold on my credit card of that amount for the entire visit… not exactly a satisfactory solution!

1
Date of experience: Oct 23, 2024

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