newyorktheatreguide.com

4.6
4.6 Based on 622 reviews

...

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Diana Holt
Realized mistake after booking tickets!

Only after booking tickets and not receiving a confirmation did I realize there were typos in my email address! I panicked but used the Contact Us button, provided all the required information and waited for the email to be corrected. Although the Contact Us advised that the issue would be addressed in several days, Cassian from Customer Service responded immediately that the request ad been received and corrected the email address. Received two additional emails confirming the correction and a link to the tickets. Thank You Cassian for the excellent assistance and customer service!

5
Date of experience: Jul 21, 2025

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