I had to change date of my Broadway tickets and when trying to do this on the web page it was very difficult. There was only a chat function and I did not get a confirmation of my request even after several attempts. Then i tried to get in contact via the Instagram account chat. There I got a fast response and was re directed to the correct support that helped me to get a voucher so that I could re book by tickets. A special thanks to Alejandra | Customer Experience Representative, who was very kind a supportive, helping me with this request in no time So in summary, very difficult to get in contact via the Web Page but once getting in contact via Instagram chat issue was solved fast
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