i had purchased tickets for Cabaret not realizing that the Adam Lambert would not be appearing in that show. i tried for 5 days through various outlets to exchange the tickets—lots of times in chats that went no where and even talking with one person on the phone who said they'd exchanged the tickets, but i then found out that that had not actually happened. And then through a chat on this website, was contacted by Lewis and they completed resolved the situation even though it wasn't regular procedure. Thank you Lewis!!!
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