I have been a customer for over a year at my primary residence. Now planning to sell and move into my second home full time. I called Customer Service to initiate a transfer of service to the other residence. Ms Emily Spenser, Sr Support Specialist assisted me with all of my questions; answered repeated emails and phone calls and was professional and knowledgeable every step of the process. Emily has a natural gift of Customer Service, not just trained or following a script. Employees such as Emily are hard to find and what makes working with Nexamp a pleasure.
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