Warning: Avoid This Moving Company at All CostsThis company caused me severe stress, financial loss, and damage to nearly everything I own. What should have been a routine move turned into a nightmare.I was quoted a price, but then told it might increase after an in-person review. So I scheduled a FaceTime walkthrough and showed them exactly what I was moving. After that, they added $1,800 to the original quote.Communication was a disaster. There was no reliable phone number to call. They pushed me to use a chat feature that no one ever responded to.I thought the FaceTime call would settle everything. I was wrong. When the movers showed up, they said they couldn’t take certain items and tried to tack on another $1,000. I refused. Because of that, I had to leave behind some of my things just to move that day.Then came the delivery—and it only got worse. • Every single table was broken. • Legs were snapped off. Tabletops torn apart. • Fragile items? All shattered. • My belongings were crammed into drawers, hats crushed, boxes destroyed. • My $3,500 mattress arrived soaking wet. The $250 protective cover I paid for? Missing. • Furniture was scratched, taped together, and manhandled. • Expensive personal items—including a scarf, purse, and shoes—were stolen.And it didn’t stop there. When they tried moving my couch in, they refused to remove the handrails—until after they damaged the walls and ripped off my thermostat. That cost me $200 to repair. They eventually removed the handrails but left them broken. The walls are scratched, the damage obvious.As if that weren’t enough, they insisted on cash payment on moving day—something most people can’t just pull together. When I tried to use my credit card, they slapped on a 2% fee. This felt like a scam from every angle.I emailed them immediately after the move. They promised to send information to start the claims process for all the damage. They never followed up. Not once. I was ghosted.To make matters worse: • Their truck had a handwritten sign taped to the side. • The workers were undocumented and did not speak English. • They had an underage kid unloading boxes. • I paid $700 for unpacking services. They didn’t unpack a thing. They dumped boxes in my house, left a mess, and took off. • My garage was full of their mess for over a month.This company is unethical, unprofessional, and potentially operating illegally. I will be filing complaints with the Better Business Bureau, consumer protection agencies, and considering legal action.Do not use this company. Spare yourself the financial loss, the emotional stress, and the damage to your home and belongings.
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