Purchased a private transfer to and from the airport to our hotel. They didn't show up to take us back to the airport at the end of our vacation. After waiting around in the lobby for more than an hour, the Nexus representative told us to take a cab to the airport and that they (Nexus) would refund us the cost of the cab and the cost of the transfer. This has not happened. To date, we are out of pocket for the cost of the transfer and the cost of the cab and Nexus has stopped responding to emails. This is disgraceful behaviour by Nexus. Do not trust them
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Since its grand opening in Jan, 2006, Nexus Holidays Toronto Inc. is known industry wide for its superior service, packaged tours, tailor- made products and competitive pricing in the market. More than 5000 clients within the Great Toronto Area each ye...