As a result of the price $899 + $100 compulsory tipping per person, we had a reasonably low expectation of the tour. However, while the actual sightseeing part was amazing and there were some beautiful spots visited, these were rushed so the guide could take us to a supposed cultural experiences. You were forced to listen to a sales pitch extolling the virtues of the product; how their product was superior in quality and cheapest in price. This was not the case and they were way more expensive than elsewhere. While I understand the guides get a large kickback for taking their tours there, the high pressure selling and the amount of time spent at each place was overwhelming, and they added more than was in our original itinerary. It really didn't leave a good impression and we felt like we were being treated like cash cows to be milked. When we booked we looked at the type of accommodation they were offering and were pleasantly surprised. However, just prior to our departure we were given a new itinerary with different hotels. I can assure you they were NOT similar to what we were advised we would be getting and I am seriously thinking of complaining to AFTA or Fair Trading. Our hotel in Wuxi the Wuxi Jinjiang Grand Hotel was disgusting, and came complete with bugs, filth, and the smell of sewerage from our bathroom. I did not expect the best, I did expect clean. Another way of gouging money out of their customers is the hotels are so far out. If you didn't do the optional tours you were stuck in a hotel with nothing near to you. My husband speaks Chinese so we were the lucky ones.We did a couple of the optional tours and were glad we didn't do too many. The shows and cruises were excellent. Luckily we didn't do the Peking duck dinner, as everyone was so disappointed they paid $40 each and got 1 - 2 pancakes. We went our own way and went to an amazing Peking duck restaurant paid $40 for both of us had the whole duck, 8 pancakes each. The skin was crispy, and the whole meal was the best.If you are over 60 you can show your passport and a lot of the entry is free. However, Nexus pockets the money and still charges the same amount.The guides were happy to tell us how wonderful their politicians are, and how stupid ours are, which I found insulting and unnecessary. Each guide sprouts the same propaganda and seem like brainwashed robots. The tour guides changed the itinerary which wasn't too bad, except that left the last day in Shanghai with nothing to do. They advised they would take us into Shanghai if we did an optional tour with them and paid extra, or we could just stay in the hotel. The original itinerary had an outing in the morning into Shanghai, and free time after. We all felt cheated and ripped off. They should have taken us into Shanghai as per our itinerary and not charged extra. Having said the above, I found the history, the people and the actual sights of China beautiful, and I wouldn't hesitate to go again, just NOT with Nexus, even at the low price it does not showcase Beautiful China, and leaves you feeling absolutely disrespected, cheated and ripped off.
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Since its grand opening in Jan, 2006, Nexus Holidays Toronto Inc. is known industry wide for its superior service, packaged tours, tailor- made products and competitive pricing in the market. More than 5000 clients within the Great Toronto Area each ye...