Bought the 2 man XL fortress bivvy, had no issues at all with regards to getting the bivvy or any info from the company. Unfortunately me and my partner were doing an over night fish, an unexpected/ unforced gale force wind, blew the bivvy right off us and bent one off the front poles that support the porch. I have tried to get in contact with NGT ONLINE, via the message sender from the website I have sent an email also, tried calling numerous times to hear the mailBox is full to then taken voice mail, so someone is listening and clearing the mail box. But no reply or call back after leaving my number. I then went onto the NGT direct website found that NGT online is a branch of them so I contacted them also, via Facebook messenger email also and surprise surprise no response. Absolutely shocking customer service product was great and if your buying they answer soon as you have anything re issues nothing
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NGT Direct your one stop shop for NGT Fishing Tackle & the VARDIS Carp range. Includes carp terminal, rods, reels, rod pods, luggage and much more all at competitive prices!