nhs.com

1.8
1.8 Based on 86 reviews

...

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JONATHAN MORRIS
NHS dead in the water

my wife sustained a very nasty facial injury last night [slipped and caught her cheek on counter top] we arrived at york A&E at 5.30 am were booked in and triaged quite quickly , the male nurse said he would organise an Xray just in case of broken jaw. We waited then for a considerable time , we saw no doctors until just after 8am when people suddenly started to be called in , we walked down to Xray and met a male nurse who enquired why we were there, on explaining the situation he took us to the Xray technician , who knew nothing about us until this point. Mywife was swiftly exrayed [ top marks to her] and then we waited again until a nurse took us to another area to see a doctor . This area was very small incredibly hot and stuffy , we were told to wait again .My wife is very claustrophobic and after putting up with it as long as she could she asked how much longer the wait would be ,she was told :we dont know it could be 2hrs it could be 4hrs . At this point we left went to achemist and bought butterfly stiches etc and we now hope for the best .I knew the NHS was in a bad way but this beggars belief. through out all this there were very elderly people slumped in very uncomfotable chairs for literally hours ignored by everyone.

1
Date of experience: Mar 09, 2026

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