Literally just put the phone down after speaking to some rude man at primary care . I was trying to explain things in detail to him and I could hear him muttering under his breath " oh my God" and sighing in a clearly impatient manner. Who do you people think you actually are? If there were no sick people then there would be no need for the NHS! yes I fully understand how over worked and underpaid you are however that is not an an excuse for appalling manners. You expect politeness from your users yet you feel entitled enough to speak in a rude manner to us .absolutely not acceptable. Time of call was 15.23
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