Where to begin? I have been back in the UK for just over a year and have non stop bad experiences with Edzell GP clinic, Laurencekirk GP clinic and Taybank GP service. I have been bullied, dismissed and shouted at (by the administrator at Laurencekirk). I dread to think how much money is wasted each year by NHS GPs in evasiveness, incompetence, inability to leave their ego at the door and actually listen to the the patient. On several occasions my daughter has not been taken seriously, having to see doctors on repeat for the same condition each time with no resolution and no clear treatment plan. I do not believe it now when i hear the NHS is chronically underfunded. From what I can see its terribly run, answerable to no-one, accountable to no-one, and lacking any competition. The majority of staff have forgotten they are a service provider working for the benefit of the patient and not just at work to pick up a salary. In the latest instance of time wasting we had a doctor at Taybank surgery request a meeting with my daughter to tell her he could not fill out a form for her. This should have been a phone call to me but instead he requested a meeting with my teenage daughter which left her in tears and will no doubt charge us the taxpayer for it. I did not have any health issues before returning to the UK but the stress of having to navigate the NHS on behalf of my two children is quite literally making me ill. Its a terrible state of affairs but from what i hear from friends and family everyone just feels powerless to do anything about it and the NHS is making no plans to do a root and branch review and get rid of the people that do not perform their jobs properly. Anyone complicit in this should take a long hard look at themselves and ask what they can and should do about it.
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