Patients are being mocked and abused and used to make money and made to beg for treatment at the same time. Millions of patients ring every month wait on the phone lines for 3_4 hours never to get an appointment or have the call answered. After ringing the practice you can walk into the surgery staff are wondering around eating crisps or warming feet on fan heaters.NOBODYS ANSWERING PHONES YET MILLIONS OF PEOPLE ARE ON HOLD FOR HOURS. SOMEONE IS PROFITTING MILLIONS FROM THESE CALLS. Patients are being made to.suffer tormented at not being able to get through to.the Dr's and ARE PAYING TO BE ON THE PHONES FOR HOURS DAILY. This is a clear form of profiting from patients desperately trying to make appointments and as such A FORM OF ABUSE. If you ever do get through appointments are usually gone as only 8 are available to.serve 10000 patients per day!!!This is a rota set by the government!!!Surgeries get paid for.doing it!!How much money does the NHS make out of people's calls. It must be billions on a. DAILY BASIS!!!EVEN WHEN YOU RING 111 IT TAKES ABOUT AN HOUR TO GET THROUGH TO.SOMEONE. ITS THEM ANOTHER HALF TO.ONE HOUR OF PATIENTS LETTING SYNPTOMS OUT. ONLY TO BE TOLD A CONSULTANT WILL RING BACK IN A FEW HOURS. psychologically patients will only repeat themselves 3 times. The NHS expects you to break through this barrier if you want any hope of getting treated. All the time making money out of desperate patients calls !!!Psychologically patients are put off asking the NHS NO HOPE SERVICE due.tk the stress of it all. Repeatedly saying the same thing and still not getting proper treatment. Yet at the same time NHS makes money out of the calls. Its appalling and exploitation and a form of torture. Patients ring up with hope only to be duped into thinking they will be helped but are usually fobbed off to.someone else to repeat themselves to death. Who then passes them onto someone else. Their is an NHS but it is a service that is there. It doesn't mean that it's available or accessible by you. It is now a dangling red herring of hope which you are extremely lucky to catch.
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