Extremely disappointed with the service this company provides,which is great up until they have your money. The (paid for not free) delivery service was poor - sent by text and given an hour to confirm - and when delivered it was clear it didnt resemble the quality of the one on display. Complaint was raised within 3 days but took them a week to respond. They send out a"3rd party" team to "put right" but all they did when here was say it was "put together correctly" and that "the padding is done by weight". I assumed there would be a follow up to put the fundamental issues right, but all i got was a call from their service team telling me the report said the sofa had no defects. This is contrary what the visitor told me at the time! I feel i have been lied to and sold second rate goods that they do not care about. My advice is to NOT TRUST THIS COMPANY
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