I bought an item of amazon, i had problems with it powering up. Possibly user error.I returned item for full refund. A week later i was contacted by Nicrew, they apologised, then tried to find out the problem and went above and beyond to send me another item free of charge for further feedback and to try and see if the fault was from my end.Communication was excellent and it was an absoulute pleasure to deal with someone that actually put the customer first in this way.Well deserved 5 stars and if the rest of the world rolled this way we would all be that bit happier...If my experience is the way they roll then buy with confidence !Person i dealt with was named Margaret, great comms and great customer service !!!
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