nightgalaxy.com

1.1
1.1 Based on 20 reviews

Night Galaxy is an online retailer specializing in outdoor equipment with an emphasis on fishing, knives, hunting, and camping gear. Since its founding in 2000, the company has focused on providing outdoor enthusiasts with access to dependable equipment f...

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Waste of time, worst experience. Avoid

Worst experience since buing over 100 knives online. Save your time and shop elsewhere.Placed my order on Jan 30 and since it wasn't showing in my account I had to contact their support for confirmation, they have some russian named employees Anastasia, Natalia which is already doubtful, got back to me after several days confirming they received my order and will update with tracking info.After 1 week nothing happened and I reached out again, I was told they'll ship my order in 3 days. 15 days passed total and I still haven't received any other reply or tracking info. My money have returned on my balance but I never was so pissed because it was a gift and other place which had this knife sold out so I missed the deal.I doubt they have any items in stock and even if they ship you anything it comes from elsewhere.Was recommended this site by a buddy who has successfully got some knives from them but also had to go through some difficulties long waiting for replies, long processing time, totally unprofessional.I still don't recommended dealing with them even if you see a good deal. Their social activity looks fake, with lots of followers and 0 interactions. Update: after 15 days funds returned to my account and I purchased my knife elsewhere, couple of days pass and I receive a notification that my order will be shipped soon, I didn't pay attention to it because I thought they will figure out that money were returned and won't ship BUT they charged the card again and shipped the order. I have received my Benchmade, it was authentic, new, as expected but I already got it elsewhere.I ended up having two identical knives.I still consider this approach unprofessional.

2
Date of experience: Jan 30, 2023

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Business Details

  • Night Galaxy is an online retailer specializing in outdoor equipment with an emphasis on fishing, knives, hunting, and camping gear. Since its founding in 2000, the company has focused on providing outdoor enthusiasts with access to dependable equipment from established brands across the industry.

    Night Galaxy focuses on outdoor equipment used in real field conditions, with an emphasis on gear trusted by hunters, anglers, campers, and outdoor enthusiasts.

    For more than two decades, Night Galaxy has served customers across the United States who share a passion for outdoor activities. Over the years, the company has expanded its catalog to include more than 80,000 products, covering a wide range of equipment used for outdoor recreation and field use.

    This experience has allowed Night Galaxy to develop a catalog centered around equipment designed for durability, practicality, and real-world outdoor use.See more

  • email info@nightgalaxy.com
  • call 5732990864
  • language https://www.nightgalaxy.com

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