Customer Service is less than acceptable. I ordered a flashlight that came with 9 batteries ($45 value). I placed order on Dec26, 2009. Three emails later I asked to cancel order, when they replied: we are sending it out now. Priority mail should take 7-10 days. After 14 days it still wasn't there. More emails, now with a tracking number. It showed the item was shipped Jan15 2010. Item finally arrived Jan27,2010, without the 9 batteries, as ordered. Nighgalaxy blames it on USPS, which it clearly isn't, and doesn't want to deal with my complaint. I will never order form this company again.
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Night Galaxy is an online retailer specializing in outdoor equipment with an emphasis on fishing, knives, hunting, and camping gear. Since its founding in 2000, the company has focused on providing outdoor enthusiasts with access to dependable equipment from established brands across the industry.
Night Galaxy focuses on outdoor equipment used in real field conditions, with an emphasis on gear trusted by hunters, anglers, campers, and outdoor enthusiasts.
For more than two decades, Night Galaxy has served customers across the United States who share a passion for outdoor activities. Over the years, the company has expanded its catalog to include more than 80,000 products, covering a wide range of equipment used for outdoor recreation and field use.
This experience has allowed Night Galaxy to develop a catalog centered around equipment designed for durability, practicality, and real-world outdoor use.See more