We had been using another service for our parents (ex-NRIs themselves) who had moved back to India pre-covid but had found the services to have steadily broken down and unresponsive. Having then checked out other service providers in the same field, we came across Nila Care and found them to be a much better fit in terms of the actual attention and requirements that our parents needed.In the last 2 months, I (a KSA-based NRI), have seen my mother and father's needs from a health and companionship perspective while Nila has also been there supportive in so many other ways such as helping with finding caretakers, home GP/therapist visits while also keeping the process easy to navigate and understand for us siblings.The constant contact practiced by the assigned HC Manager (who is herself a nurse, a very good listener and was able to build a great relationship with my parents quickly) to keep us updated with our parent's general condition is very comforting.The emergency support procedures in place also give us great peace of mind that our parents, although far from us, will be taken care of in case of (god-forbid) any health-related incidents.Overall, I am delighted with the care and services provided by the whole organization, from the top down.
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Nila is a US/UK based global Elder Care company helping NRIs and diaspora families care for their loved ones in India.
Backed by leading institutional investors, we work with highly vetted medical Care Managers to provide trusted, compassionate support from home visits and medical appointments to 24/7 emergency response, daily check-ins.
Our mission is simple: to give families peace of mind knowing their elders are cared for, just as if they were there themselves.
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