As a frequent customer, I often place orders. I reached out via email to inform them that I paid for priority services, including a $20 line skip fee and $27.99 for next day AM delivery. I requested that they expedite shipping due to my small business needs. Unfortunately, they didn't ship my order until the following day, putting my sales opportunity at risk. I will update on their handling of the situation, especially regarding reimbursement for the fees. It's disappointing as a loyal customer. However, they did eventually email me with explanations for the delays, which was appreciated. They refunded the fees and provided a contact for future inquiries.
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Premium digital DTF (Direct-to-Film) transfers at wholesale prices for print shops, brands, and side hustlers.
