STILL WORKING WITH OWNER _ NO RESOLUTION THUS FAR - My experience with this moving company was appalling—marked by hidden fees, overcharges, missing items, and property damage. No Borders arrived a day late to pick up my goods then didn't have a truck big enough for my BOL 2800 cubic feet we contracted them for. Took them 1 1/2 days to due to truck space to pack up my house.Held me hostage for additional fees. 1. Unauthorized $2,000 “Delay” Fee On July 14, I was told delivery would occur Wednesday. I confirmed with their team that Monday, July 21 at 11 a.m. was acceptable. On July 17, I was told my goods would arrive over the weekend; again, I confirmed Monday delivery. No delivery was attempted Saturday or Sunday. Then, at 10 a.m. Monday, I was told I must pay $2,000 ($500/day per truck) to release my property.This fee was never disclosed in advance and was applied under duress—essentially holding my belongings hostage until I paid. To make matters worse, they charged me for two trucks, even though the second carried only a handful of items.2. Missing and Damaged Property Several items never arrived, including:Two kitchen boxes (containers, plates, bowls).One box of TV equipment (cables, chargers, Roku).Damaged items included:Coffee table (unrepairable).Stand-up desk and sideboard.Multiple broken dishes (despite careful packing).Tonal gym equipment, which was transported upright instead of flat.Additionally, the movers caused significant wall damage in my brand-new home (documented during walkthroughs).
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We are a moving and logistics company located in the United States that serves clients from all states. Our trucks adapt to every need and we have a team of highly trained professionals with experience in logistics to cover all types of relocations. Long and short distance relocation | Commercial Moving | White Glove Moving | Storage Service
