Not even one star. I cannot say enough to express how horrible this company is. They showed up to pick up a day early with no notification. When the delivery window passed, they would not answer the phone or return my call. They dropped off four days late with no notification or explanation of why it was late. My household goods were scratched, damaged, and broken. Thick plastic boxes were crushed. A box very clearly marked as glass was punctured. All of the wooden furniture was scratched and scraped. They did not use the digital bill of lading I signed, but instead used a hand written, illegible version that did not properly describe my household goods. They only sent one person to deliver and unload, but some of my household goods are large. Consequently, my good were damaged. The person who delivered and unloaded did not understand English well enough to have a conversation and clearly could not read English since the box marked as glass was obviously damaged. He did not handle anything with care, but threw pieces out of the moving truck. He does not know how to stack household goods to avoid damage to furniture or crushing thick plastic moving boxes. The heaviest furniture was stacked on top of moving boxes, including the one clearly marked as glass, thereby, crushing them. They did not clearly state the payment process and changed from credit card processing at pick up to only accepting cash on delivery. When I was finally able to reach an agent after repeatedly calling, the agent did not understand English very well and I had to keep explaining that I needed to make a delivery payment. The transaction did not seem legitimate. I would not recommend this company.
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We are a moving and logistics company located in the United States that serves clients from all states. Our trucks adapt to every need and we have a team of highly trained professionals with experience in logistics to cover all types of relocations. Long and short distance relocation | Commercial Moving | White Glove Moving | Storage Service
