noir-wild.com

1.8
1.8 Based on 20 reviews

...

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Jasmine Way
UNETHICAL & CRUEL PRACTICES

UNETHICAL PRACTICES - BEWARE! Cruel customer service team, kept taking my money but not delivering product then after I cancelled the order they sent out a random amount of product and refused to process the cancellation! This is four months after anything was supposed to arrive and they tried to pretend it was because of Black Friday and Christmas delays (in March??) despite repeatedly taking my money with no intent to dispatch product until I cancelled the order and said I needed to notify my bank of their conduct. Staff were deliberately horrible even though I originally offered to accept any product that had already been shipped and spoke kindly to their team and highly of the product. DISGUSTING COMPANY. You can find all their products cheaper elsewhere and I’d doubt you could get a more vile customer service team.

1
Date of experience: Mar 08, 2024

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