I’m incredibly disappointed with Nokia and will not be using their products again. I reported a serious fault with my Nokia phone — it shuts down and restarts every time I press any button except the number 1. This makes the phone virtually unusable for basic tasks like dialing, texting, or even navigating the menu.I contacted Nokia support expecting some level of accountability and assistance. Instead, I’ve been stuck in a frustrating back-and-forth where they repeatedly ask for unnecessary or irrelevant information. It’s clear they’re dragging the process out instead of working toward a resolution.What should’ve been a straightforward warranty issue has turned into an exhausting experience. It feels like they’re just stalling, hoping I’ll give up — and honestly, I’m now at that point.Nokia’s lack of urgency, unhelpful support, and failure to stand behind their product has completely ruined any trust I had in the brand. Based on this experience, I will never purchase a Nokia device again, and I strongly advise others to think twice before doing so.
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