This is, without exaggeration, the worst moving experience we have ever had. If you value your time, sanity, or belongings — do NOT choose this company.The incompetence started at pick-up. They showed up one full day earlier than agreed, with no proper coordination and no regard for the confirmed schedule. We were forced into a last-minute scramble because of their mistake. That alone shows a complete lack of organisation and professionalism.Delivery day was even more unacceptable. We were clearly told they would arrive before 11am. Instead, we were fed a chain of changing times and empty assurances:11am → 2pm2pm → 4pm4pm → 6pmFinal arrival: 7:30pmThat is an 8.5-hour delay.This wasn’t just “running late.” This was a full day held hostage by false promises and shifting excuses. There was no transparency, no proactive communication, and no accountability.Every time we called, both the office and the driver repeated the same line: “We’ll get back to you.” They never did. We had to keep chasing them for updates. Calls were cut short. No follow-up. No responsibility taken.And after arriving massively late and disrupting our entire day, the driver still had the audacity to ask for a tip. That level of entitlement, given the service provided, is astonishing.Do not be misled by a slightly cheaper quote. The small amount you “save” is not worth the stress, wasted time, and complete lack of reliability.This company is disorganised, and shows zero respect for customers’ schedules.Avoid at all costs.
Claim your business profile now and gain access to all features and respond to customer reviews.
