It's an expensive product to buy without ever trying it on and I think the company knows so they use words like "try risk free" and "100% money back guaranteed" - which, if you live in the EU, it's by law any way.What they don't explain is despite having an EU address, they ship their products from the UK so you are faced with extra customs fee which brings the product cost to way over 120€. As a company, they fail to do one or more of these things:1. Pay the duties instead of leaving the customers to pay for it (Lots of UK companies who sell to the EU do this)2. Use their real address in the UK or explain that it ships from there so EU customers would know they would need to pay for customs3. If they really have EU HQ why not send the goods from there?The product itself looks sleek but it's so loud and annoying. Does nothing for cramping or back pain. Literally, to quote another review, "a piece of trash".So wanting to get a full refund, I contacted customer service and of course shipping is on me, which would have been fine if it was EU based. But now I would need to eat up 60+ EUR loss if I were to return it from the taxes + shipping.I WOULD AVOID PURCHASING AT ALL COST. A hot water bottle and a noisy youtube video is what this device is.
Claim your business profile now and gain access to all features and respond to customer reviews.
Self-care essentials for women. We want to see you become the best version of yourself.
