I signed up for a one month trial with Nord Yoga at a cost of £15.80 in September. The only communication I had with the company was via the app. After trying the facial yoga everyday for 4 weeks I noticed no benefits so decided not to continue. Without any notification I was charged £79.11 in October and November. I was not informed that my subscription had been renewed and would certainly have cancelled immediately if I had known I was being charged this amount for a product I did not want. I contacted the company, Medical Score, today, as soon as I saw the payments had been taken from my PayPal account to ask for a refund. I received an email refusing a refund. This company is deliberately misleading people into making unintentional payments. There is no way of contacting them via their App to cancel subscriptions and no way of even knowing you have a subscription. I have contacted NordYoga on the email they supplied in their automated response to my Trust Pilot review. I gave them all the details they requested and they have still refused a refund. They have £160.22 of payments from me for a product I did not request. The automatic subscription renewal is deliberately buried in extremely small print when you sign up for the one month plan at a cost of £15.80. Subsequent plans cost 4 times the original cost. No one would knowingly sign up for this. It is a scam. Be warned.
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