The service from this organization is genuinely deserving of 5 stars, and the product is made with quality materials. So why the low rating? I currently have three belts, all facing the same issue: they come undone unexpectedly. The pin designed to release the belt shifts incorrectly during driving and other activities, resulting in the belt unfastening. Therefore, despite the organization's stellar service, the product itself falls short, at least in my case. With three belts exhibiting the same flaw, I must conclude this product is not suitable for me.
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