I really like the quality and design of the socks — they look neat and well-made. However, the real problem starts when something doesn’t fit and you need to return it. The original packaging arrived damaged, yet you’re still required to use it for returns. On top of that, you must cover the return costs yourself, and there’s no functional system on the website to manage returns, generate a shipping label, or handle the process smoothly. The lack of basic return functionality makes the whole experience unnecessarily frustrating.
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