My husband has size 13 feet. He ordered socks that were meant to be size 12-15. When they arrived, they were very small and the heel of the sock did not reach his heel.When my husband contacted Nordic Socks, they told him to stretch the socks. This did not work. Nordic Socks then told him to wash the socks, which my husband refused to do, as he would not then be able to return them. Despite the socks not being fit for purpose, Nordic Socks would not pay the postage for the return of the socks. This is in breach of the terms of the Sale of Goods Act. So in order to receive a refund, we had to pay over £5 postage. Abysmal customer service. We would never use this company again.
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