Recently got some of these, nice socks but sadly had 2 pairs the right size and 3 that are massive (a good 2/3 inches longer in the foot) Customer service has been rubbish, obviously AI or auto responses. After telling me to wash them to see if it fixes the issue they offered me a 20% discount of my next pair or a refund for 1 pair, said if they can’t replace the big ones I want a refund of 3 pairs. Haven’t heard anything since. Not happy!
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