Is it an accident that the nordic socks website lists *an incorrect email address* for their customer service department? smh. (note to Nordic socks: If you care about customer service you can start by correcting that *typo*.) Communication with nordic socks is frustrating; they answer their emails very slowly...I experienced delays of up to four days, twice...and they respond with generic emails that fail to respond to the content of communications. I did finally get the refund for the two packages of socks I returned, after escalating it to my credit card company. Their socks, though thick and cozy, are shorter up the leg than standard socks, and run small in the foot as well. If you like tucking winter socks into long johns or tights you had better get knee length socks because a standard length sock from Nordic will be disappointing.
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