Ordered a 5 pair collection on 10th December 2024. On checkout I was offered the opportunity to order a second at half price which I took the up on. I received an email on 12th December to let. Me know the order was being dispatched to Royal Mail. I haven’t received any further communication about the order. It seems to have got lost and has not hit the Royal Mail system. I emailed them on the 19th December to ask what was going on and received a spiel about how busy they currently are in their warehouse. Funny how other businesses that I’ve ordered from recently haven able to honour orders within one week Nordic Socks don’t seem to be very good at meeting their order terms of service of 1-5 days for dispatch and their communication is terrible. I feel a small claims County Court order is coming on.
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