I ordered one of their products a few weeks ago, at first the tracking they sent me got no updates whatsoever for about a week. I then contacted the customer service and Reina updated me very quickly: the package was lost by the courier, so they managed to send another one, which arrived in a few days.Reina again contacted me some days later to assure I received the products, which I appreciated.The products itself are really good, smells great and the perfume lasts for very long.The only downside could be the packaging: they send the products in small cardboard boxes, which is environmentally friendly for sure, but without any seal it gets a little bit dirty during the expedition. Not a big deal, but maybe it could be improved somehow.
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Premium solid perfumes in a refillable metal case, designed to move seamlessly with your fast-paced life. Because smelling irresistible shouldn't have a time limit.
