Sales team sells you a half truth. Then the inventory team sells you another half truth. Expect to pay 40% more than what you are quoted from sales and 20% more than what you were quoted by inventory. My inventory did NOT change at all (down to exact quantity) after discussing everything with inventory team. They increased the price and we were fine with that. but now the team load everything is here and we are being quoted almost 3K more. they say the inventory teams usually aren't accurate! THEN GET an ACCURATE system.Also, you will be charged for packing materials (not explained on any call). The insurance provided is a joke, 60cents per pound. And they DO NOT guarantee the delivery date unless you pay extra. but they NEVER told me it wasn't guaranteed and they never even offered me the "pay extra" option. i'm guessing all of this is in the fine print somewhere. But beware, they don't disclose it over the phone. So frustrating so far and we are only half way through our move. On a good note, everyone has been very friendly. Just not very forthcoming. I do not recommend this moving company.
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We are a woman owned and operated company with family values. We take pride in our name and promise to move you with integrity and professionalism. Our promises to you: 24/7 honest communication. You will have your Senior Moving Consultants email and direct number where you can call and text 24/7. Honest and Transparent Quotes. All items shown on inventory list with proper cubic feet. No hidden fees- all additional fees will be properly described, listed and priced on your binding estimate.
Please note that North Atlantic Van Lines LLC is a licensed interstate broker, DOT # 4188115, MC# 1613564. We are not a motor carrier and will not transport an individual shipper’s household goods, but will coordinate and arrange for the transportation of household goods by an FMCSA authorized motor carrier, whose charges will be determined by its published tariff. All estimated charges and final actual charges will be based upon the carrier’s tariff which is available for inspection from the carrier upon reasonable request.See more
