I rented a car through their website and called 4 days before my pickup date to confirm the reservation. The person I spoke with said they couldn’t find my booking and didn’t even have the car I reserved. He told me to cancel to get a refund. I followed his instruction and canceled — but it’s been over a month and I still haven’t received my money back.Every time I follow up, they just say it’s “under review.” They also ignore my WhatsApp messages and emails. This experience feels like a scam, and I won’t give up until this is resolved. Be very careful before booking with them.
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