northcarrentals.com

1.5
1.5 Based on 45 reviews

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Kroxio
Read to the end please

Trust the bad reviews you read on here. Booked a vehicle with North car rental via discovery cars for 3 days while we was in Canada. We set our pick up point for Toronto Pearson airport as we were flying home from this airport so we could drop the rental back at the airport and then finish our holiday at the correct location for catching our flight.So let's see how things went.Basically they didn't go anywhere.So we prepaid for our rental prior to picking up roughly 8 weeks beforehand so not like it was last minute.Our pick up time was 5pm.We arrived at the pick up location as set our by the email instructions at around 4.15pm.We then rang our shuttle service number to arrange our shuttle to collect the car.In fact we rang that number quiet a few times and guess who answered...... Yep that's right no one. We did however get an automated message to leave a message for an agent to call us back so we tried that.... But alas the voicemail box was full and not accepting anymore messages. So what do you do at this point. We waited a bit longer thinking maybe the shuttle will just turn up, 5pm came and went, we tried ringing again and well nothing came of it, searched through the pick up instructions for other numbers, found some other phone numbers and rang them but they didn't even work anymore.Needless to say after being in Canada already for 15 days and this was our last 3 days left and we had spent the last few hours getting ourselves to the airport to pick this rental up we gave up and booked an Uber to the nearest ENTERPRISE.We made it there with around 20 minutes until they closed and guess what they had.They had the same rental car we requested for a cheaper price and they even had it there right in front of us.Needless to say don't bother with these idiots or discovery cars to book them.TRUST THE REVIEWS Currently trying to get a refund but from the reviews I've read now I'm not holding out much hope of ever seeing that againComplete theiving cowboys

1
Date of experience: May 20, 2025

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