Hey,I saw a Facebook ad for solar panels in Alberta and filled out an online form to check my eligibility. I received a call promptly, and a sales representative visited the next day.We signed a contract on February 6, 2025, but sent a cancellation letter on February 7, 2025. We called sales representative Tavia Dalrymple to inform her of the cancellation and also sent the cancellation letter via email and text message. We forwarded this same letter to Northern Power Support and the Bodhi online project progress site.I also sent the cancellation letter to Financiet. They responded that the merchant could request to cancel the Line of Credit contract. However, I have not received any confirmation of cancellation from Northern Power, Bodhi, or Tavia. Today, February 10th, I received a progress report from Bodhi stating that our project has moved to Phase 2 and has been approved by an engineer. I messaged Bodhi to inform them that this should not have progressed, as we had requested cancellation. We are not obligated to pay for this. I also messaged Financiet to inform them that the contract has not been canceled and that they should not approve the loan for this company. There are reviews on Facebook and other websites stating that this company is fraudulent. I am concerned about why they are allowed to advertise on Facebook and continue operating their website. Why is Financiet approving their Line of Credit? They should be banned online to prevent other Albertans from falling victim to their practices.
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